Examples Of Good Customer Service For Interview

For example if you applied to this job because you want to help people solve problems then you should say that to you customer service means helping people solve problems and share a little bit about why that aspect of the role appeals to you.

The reason you want to be in customer service and what customer service means to you should go hand in hand. So i m going to leave you with those as well. Has a deep understanding and knowledge about the products they are representing as well as of the company they work for. I think the skills great customer service representatives most commonly have are strong communication positivity and problem solving.

When i worked at xyz company i used to spend a few minutes each month looking at the newest products to make sure i was fully aware of their benefits features and performance and could make knowledgeable recommendations. A good customer service representative should be someone who is. Possesses good people skills. We ve looked at 10 of the most common questions you ll hear in a customer service interview now.

7 more sample behavioral customer service interview questions. Good customer service means having a thorough knowledge of your inventory experience with your products and being able to help customers make the best choices for them. Desirable traits of a good customer service representative.